PROFESSIONAL DEVELOPMENT

Amicus provides training and professional development workshops which are designed to meet the needs of each client.Our programme ranges from short capsule workshops with targeted inputs, to more extensive courses leading to professional certification. All training is bespoke to the needs of the particular client and context.

Our training programmes are targeted at business managers and leaders changing the way they think in the workplace. They are designed to introduce new perspectives, challenge thinking, develop practical skills and techniques in how to resolve conflict and build sustainable and creative relationships. These programmes are about exploring new and greater opportunities through positive relationship building and developing conflict management competence.

Amicus Professional Development Services

• provide participants with an opportunity to explore the nature of workplace conflict and its impact
  
  
• build practical working definitions of conflict and effective conflict management tools
  
  
• help managers gain insights into their own style of managing conflict and focus on developing positive responses
  
  
• illustrate various methods of alternative conflict resolution including mediation and conflict coaching
  
  
• provide participants with the skills required to build positive sustainable relationships with employees and/or customers